Contact Us

In case of emergency please phone 000 for the ambulance or attend the emergency department at Frankston or Rosebud Hospitals.

If you have any feedback we would like to hear from you.  The Medical Practitioners, practice nurses and management team value your feedback and we encourage you to let us know about your experience with your medical practitioner and the services at the clinic. 

We take compliments, complaints and suggestions and you can direct them in writing to the practice manager at 2 Langrigg Avenue, Mt Martha 3934 or verbally by calling 03 5974 3500.  You can speak to one of the staff in which case the information will always be conveyed to the medical director and/or medical practitioner.    

You can email us confidential@mmvc.com.au or you can use the form below however please do not send your personal medical information using this form as it is unencrypted.  There is a suggestion/feedback box at reception.

We may ask you to participate in patient surveys, participation is voluntary and all your answers are confidential.  Feedback will be provided via information in the waiting room and on our website.

If you feel your concerns are not dealt with adequately by your doctor, management or staff then you may wish to read the Health Complaints ACT 2016 (Vic).  You can lodge a complaint online at:

Health Complaints Commissioner (HCC)

Level 26, 570 Bourke Street

Melbourne  VIC 3000

Telephone: 1300 582 113

Email: hsc@health.vic.gov.au or website: hcc.vic.gov.au